Kieth Cockrell is the Head of Specialty Client Services for Consumer and Small Business Banking. In this role, he is responsible for the implementation and execution of our strategy to make financial centers destinations for guidance during moments that matter for clients.
Working across product teams and channels, Kieth leads efforts to build the client-focused culture, committed to assisting clients through their life experiences.
During his 35 year career in financial services, Kieth has held leadership roles as Southeast Division Sales executive, Retail & Preferred and Small Business Banking chief operating officer, Banking Center Divestiture Project executive, Michigan market president, National Community executive and ATM Network executive. Additionally, he has held leadership roles in contact centers and across various geographic markets.
Kieth is active in the community and serves on the national board of the Charles H. Wright Museum of African American History, and the Levine Museum of the New South.
Kieth earned a Bachelor of Science degree in Industrial Engineering from Columbia University. He currently lives in the Charlotte, North Carolina area with his family.