If understanding technology during a pandemic wasn’t already enough, now add the consideration of figuring out how artificial intelligence works and why anyone dealing with strategic planning needs to become familiar with its properties. Artificial Intelligence (AI) developed as a result of big data. The data collected needed to be understood. As analysts noticed patterns, it formed a new measurement. All types of organizations that seek to know how to serve their clientele best, develop their products, and have a competitive edge use AI. It’s estimated that the